Compliant with the Philippine Data Privacy Act

747LivePH Privacy Policy: How We Keep Your Data Safe

Your personal information belongs to you. At 747LivePH, we take our responsibility seriously — from the moment you register to every transaction you make. Here is exactly how we handle your data.

Last Updated: January 2025

Our Core Privacy Commitments

Six principles that guide every data decision we make at 747LivePH.

We Never Sell Your Data

747LivePH does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to provide and improve our services for you.

Bank-Grade Encryption

All data transmitted between your device and 747LivePH is encrypted using SSL/TLS technology. Your login credentials, payment details, and personal information are secured at every step.

DPA 2012 Compliant

747LivePH fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations set by the National Privacy Commission (NPC).

You Control Your Data

Registered players on 747LivePH have the right to access, correct, and request deletion of their personal data at any time. We make it straightforward to exercise those rights.

Minimal Data Collection

We only collect the data we actually need to operate and secure your account. We do not gather unnecessary information, and we do not keep your data longer than required by law or operational need.

Breach Notification

In the unlikely event of a data breach affecting your personal information, 747LivePH will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.

256-bit
SSL Encryption Standard
RA 10173
Data Privacy Act Compliant
24/7
Security Monitoring
0
Data Sold to Third Parties

Your Data Rights as a 747LivePH Player

Under the Philippine Data Privacy Act, you have clear rights over your personal information. Here is what you are entitled to.

Right to Access

You can request a copy of the personal data 747LivePH holds about you at any time.

Right to Correction

If any of your data on file is inaccurate or outdated, you have the right to have it corrected.

Right to Erasure

You may request deletion of your personal data, subject to legal retention requirements.

Right to Object

You can object to the processing of your personal data for certain purposes, including direct marketing.

Right to Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Complain

If you believe your data rights have been violated, you may file a complaint with the NPC.

Full Privacy Policy

Effective: January 1, 2025. This policy applies to all users of 747liveph.best and any associated mobile applications or platforms operated by 747LivePH.

Summary: 747LivePH collects only the data needed to run your account, process payments, and keep the platform secure. We never sell your data. You have full rights over your information under the Philippine Data Privacy Act of 2012. If you have questions, email our Data Protection Officer at privacy@747liveph.best.

1. Who We Are

747LivePH ("we," "us," "our") is an online casino and sports betting platform operating under a valid Philippine gaming licence and serving users in the Philippines. The platform is accessible at 747liveph.best.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), 747LivePH acts as the Personal Information Controller (PIC) for the data collected through this platform. We have appointed a Data Protection Officer (DPO) who can be contacted using the details provided at the end of this policy.

2. What Personal Data We Collect

747LivePH collects the following categories of personal data from registered users and visitors:

Account and Identity Data:

  • Full legal name
  • Date of birth
  • Nationality and country of residence
  • Government-issued ID number (e.g., PhilSys, passport, driver's licence)
  • Email address
  • Mobile number
  • Home or mailing address
  • Username and encrypted password

Financial and Transaction Data:

  • GCash or Maya mobile wallet number
  • Bank account details (for InstaPay/PESONet transfers)
  • Visa/Mastercard card details (processed via PCI-DSS-compliant payment gateway; we do not store full card numbers)
  • Deposit and withdrawal history
  • Betting and gaming transaction records

Technical and Usage Data:

  • IP address and approximate geolocation
  • Device type, operating system, and browser
  • Session duration and login timestamps
  • Pages visited and features used on the platform
  • Game history and betting patterns (for responsible gaming monitoring and fraud prevention)

Communications Data:

  • Records of your communications with our customer support team via live chat and email
  • Survey responses and feedback you voluntarily submit

3. How We Collect Your Data

747LivePH collects personal data through the following means:

  • Direct registration: When you create a 747LivePH account, you voluntarily provide your name, email, contact number, and date of birth.
  • KYC verification: When you submit identity documents to complete our Know Your Customer process, as required by our licensing obligations.
  • Transactions: When you make deposits or request withdrawals, payment-related data is collected and processed.
  • Platform use: Automatically, as you browse and play on 747LivePH, through cookies, server logs, and analytics tools.
  • Customer support: When you contact us with a query or complaint, we record the interaction for quality and compliance purposes.
  • Promotions: If you opt in to 747LivePH promotions or loyalty programmes, additional preference data may be collected.

4. How 747LivePH Uses Your Data

We use the personal data we collect for the following purposes:

  • To create and manage your 747LivePH account
  • To verify your identity and age in compliance with our licence conditions
  • To process deposits, withdrawals, and resolve payment disputes
  • To detect, prevent, and investigate fraud, money laundering, and other illegal activity
  • To personalise your gaming experience and recommend relevant promotions
  • To send you account-related notifications (transaction confirmations, security alerts)
  • To send promotional communications, where you have given consent or where permitted by law
  • To monitor responsible gaming patterns and apply intervention tools where necessary
  • To comply with our legal and regulatory obligations under Philippine law
  • To improve the 747LivePH platform based on usage data and player feedback

We do not use your data for automated decision-making that produces legally significant effects without human review, except in cases of fraud prevention systems where immediate action is necessary to protect the platform and other players.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 747LivePH processes your personal data on the following legal grounds:

  • Contract performance: Processing necessary to fulfil our obligations under the user agreement when you register and use the platform.
  • Legal obligation: Processing required to comply with Philippine gaming regulations, anti-money laundering laws (AMLA), and the Data Privacy Act itself.
  • Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where your interests do not override ours.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

6. Sharing Your Personal Data

747LivePH will never sell your personal data. We may share data with the following categories of third parties only where necessary and under strict data processing agreements:

  • Payment processors: GCash, Maya, GrabPay, Coins.ph, and banking partners who process your transactions. These processors are subject to their own privacy policies and Philippine financial regulations.
  • Identity verification providers: Third-party KYC services used to verify government-issued IDs.
  • Gaming software providers: Live casino and game platform providers who supply the games you play on 747LivePH. Game session data may be processed by these providers on our behalf.
  • Analytics services: We use privacy-compliant analytics tools to understand how players use the platform. This data is aggregated and does not identify individual users.
  • Regulatory and law enforcement authorities: We may be required to disclose your data to Philippine government agencies, the PAGCOR, or law enforcement bodies if required by law or in connection with a legal investigation.

All third-party service providers who handle personal data on behalf of 747LivePH are contractually bound to process that data only for the specified purpose and in accordance with Philippine data protection law.

7. Cookies and Tracking Technologies

747LivePH uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage. Here is a breakdown of the types we use:

  • Essential cookies: Required for the platform to function (e.g., keeping you logged in, managing your session). These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and game choices.
  • Analytics cookies: Help us understand how players navigate the platform so we can improve the experience. Data collected is anonymised.
  • Marketing cookies: Used to show you relevant promotions. These require your consent and can be declined.

You can manage cookie preferences through your browser settings or via the cookie consent banner displayed when you first visit 747LivePH. Please note that disabling essential cookies may affect your ability to log in and use the platform.

8. Data Retention

747LivePH retains your personal data for as long as your account is active, and for a period thereafter as required by law or legitimate business need. Specific retention periods include:

  • Account and identity data: Retained for a minimum of five (5) years from account closure, as required by Philippine anti-money laundering regulations.
  • Transaction records: Retained for a minimum of five (5) years in compliance with AMLA and tax obligations.
  • Customer support communications: Retained for two (2) years from the date of the interaction.
  • Marketing consent records: Retained until you withdraw consent or your account is closed.
  • Technical logs: Typically retained for 90 days, unless needed for an ongoing investigation.

After the applicable retention period, your data will be securely deleted or anonymised in a manner that prevents re-identification.

9. Data Security

747LivePH takes data security very seriously. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. These include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • Secure, access-controlled data storage with encryption at rest
  • Multi-factor authentication options for player accounts
  • Regular internal security audits and vulnerability assessments
  • Staff training on data protection and secure handling procedures
  • Strict access controls limiting data access to authorised personnel only on a need-to-know basis

Despite our best efforts, no online platform can guarantee 100% security. We encourage you to use a strong, unique password for your 747LivePH account and to enable two-factor authentication where available.

10. Children's Privacy

747LivePH is strictly an adult platform. Our services are only available to users who are 21 years of age or older. We do not knowingly collect personal data from minors. If you believe a minor has registered on 747LivePH, please contact us immediately at privacy@747liveph.best and we will take immediate steps to close the account and delete the associated data.

As part of our KYC process, age verification is mandatory for all registered accounts. This is both a legal requirement under our gaming licence and a commitment to responsible gaming.

11. International Data Transfers

Some of the third-party service providers used by 747LivePH — particularly gaming software providers and certain payment processors — may be based outside the Philippines. Where your personal data is transferred to a country that may not provide the same level of data protection as the Philippines, 747LivePH ensures that appropriate safeguards are in place, such as contractual data protection clauses that meet the requirements of the Philippine Data Privacy Act.

We do not transfer personal data to jurisdictions blacklisted by the National Privacy Commission for inadequate data protection standards.

12. Exercising Your Data Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by 747LivePH:

  • Right to be Informed: To know what data we collect and how it is used — which is what this Privacy Policy is for.
  • Right to Access: To request and receive a copy of the personal data we hold about you.
  • Right to Rectification: To have inaccurate or incomplete data corrected.
  • Right to Erasure or Blocking: To request deletion or blocking of your data under certain conditions.
  • Right to Data Portability: To receive your data in a structured, commonly used format.
  • Right to Object: To object to the processing of your data for specific purposes, including direct marketing.
  • Right to Lodge a Complaint: To file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in the section below. We will respond to all verified requests within 15 business days, as required by the implementing rules of the Data Privacy Act.

Please note that some requests — particularly erasure requests — may be limited by our legal obligations to retain certain records for regulatory and anti-money laundering compliance purposes.

13. Changes to This Privacy Policy

747LivePH may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered users via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically. Your continued use of 747LivePH after any changes are posted constitutes your acknowledgement of the updated policy. If you disagree with the changes, you may request account closure by contacting our support team.

14. Contact Us and Data Protection Officer

If you have questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by 747LivePH, please reach out to us through the following channels:

  • Data Protection Officer Email: privacy@747liveph.best
  • General Support Email: support@747liveph.best
  • Live Chat: Available 24/7 through the 747LivePH platform
  • FAQ: Visit our FAQ page for answers to common questions

Our DPO is responsible for overseeing data protection matters at 747LivePH and is the point of contact for any concerns related to your rights under the Philippine Data Privacy Act. We are committed to resolving all privacy-related queries promptly and transparently.

Play Safely and Securely at 747LivePH

Now that you know how we protect your data, join hundreds of thousands of Filipino players already enjoying sports betting, live casino, and more — with full peace of mind.

Must be 21 years or older. Please play responsibly. Your data is always protected.